
Required date first
Tell us when the finished order is genuinely needed so we can work backwards from the deadline rather than promise a date too early.
Our standard production lead time is 7–10 business days from cleared payment, stock confirmation and artwork approval. If you have a tighter deadline, send the required date, garments, quantities and artwork first. Rush availability is reviewed case by case before the order proceeds.
BEFORE WE CONFIRM THE DATE
A rush order is not only about production speed. Stock, artwork, decoration, quantities, approvals and delivery all have to fit the required date.

Tell us when the finished order is genuinely needed so we can work backwards from the deadline rather than promise a date too early.

Rush timing depends on the required colours and sizes being available in the quantity you need.

Clean, production-ready artwork and a clear placement brief help remove avoidable artwork delays.

Simple placements and fewer variations are easier to schedule. We review the method and job complexity before confirming rush availability.
IS RUSH REALISTIC?
The practical answer depends on what is being ordered and what still needs to happen before production.

A clear garment choice, confirmed quantities and production-ready artwork give us the best chance of meeting a tighter date.

Multiple decoration positions, individual names, unusual placements or complex packing can add production steps and need to be reviewed first.

If the order does not need priority production, our standard 7–10 business day lead time is the safer planning window.
FROM DEADLINE TO PRODUCTION
Do not place a time-sensitive order on an assumption. Send us the deadline first and we’ll review the stock, artwork, decoration and delivery requirements together.
Include garment style, colours, size breakdown, quantities, decoration and delivery postcode if known.
We check availability, artwork readiness, decoration requirements and whether the production steps can fit the deadline.
We confirm whether the required date is achievable and any applicable rush charges before the order proceeds.
Final artwork, size and placement need to be approved promptly so production can be scheduled.
The order is produced to the approved details, checked and prepared for the agreed delivery or collection arrangement.
RUSH ORDER QUESTIONS
The safest rush order starts with a realistic review of the whole job, not just the production calendar.
Rush timing is assessed case by case. Our standard production lead time is 7–10 business days from cleared payment, stock confirmation and artwork approval. A tighter date is only confirmed after we review the actual order.
In-stock garments, a final size breakdown, clean artwork, simple decoration positions and quick artwork approval all reduce avoidable delays.
No. Stock availability, quantity, decoration method, artwork complexity, individual variations, finishing and delivery requirements can all affect whether a rush order is practical.
Additional rush charges may apply when priority scheduling or other special handling is required. Any applicable charge is confirmed with the quote before the order proceeds.
The date is confirmed only after the relevant stock, artwork and production requirements have been reviewed. Please contact us before ordering if the deadline is critical.
No. Delivery time is additional unless a specific delivery arrangement has been confirmed as part of the order.
SYDNEY ORDER SUPPORT • AUSTRALIA-WIDE DELIVERY
NS PROMO reviews the deadline, stock, artwork and decoration together so you know whether the requested timing is achievable before production starts.
The deadline is considered before the order is accepted as a rush job.
Colours, sizes and quantities are considered before timing is confirmed.
Production timing depends on final artwork and placement being approved promptly.
Availability is confirmed around the actual order rather than assumed from a generic turnaround claim.




Tell us the required date, garment, quantities, artwork status and delivery postcode. We’ll review the job and confirm the practical next step.